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Our Business Philosophy

Em has been building rock-solid, 24 x 7, industrial-strength products that are in happy production use at thousands of sites world-wide, since 1990.

We're a small company and we do our best to give fanatical attention to product quality and customer service. Don't take our word for it, though: see what our customers tell us unbidden.

In particular, our smallness means that the people doing customer support are the same folks writing the software, or implementing custom solutions using our tools, or training others in the use of our tools. So our customers (and potential customers) get the best possible support.

Em's products feature a risk-free 100% money-back absolute satisfaction "no-quibble" guarantee. We think this is the only way to do business. We have the some of the most aggressive quantity pricing in the industry. We also feature generous upgrade, cross-grade and n pack "step-up" policies.

We provide tools that operate cross-platform (Mac OS and Windows) and cross-product (QuarkXPress and Adobe InDesign), as identically as possible, so you can choose the best platform and design tool for your needs.

Em Software has been in the data publishing tools business for well over a decade, is one of the oldest Quark XTension developers in the world (we're a Quark Golden Partner), and was one of the very first InDesign plug-in developers. We've been growing steadily all these years--we plan to be here for the long term.

 

News
InDesign CS 2 plug-in betas continuing, now with Mac OS versions
Mailing lists are back
InCatalog 2/3.2.2 beta 3 released
Xtags for InDesign 3.0.1 beta 2 available
Xtags for QuarkXPress 4/6.2.2 beta 2 available
Xcatalog and Xcatalog Pro 4/6.2.2 beta 1 available
(more...)

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