Testimonials

Here's a medium-sized random sample (50) of what our enthusiastic users are saying about Em's products and support, all of them completely unsolicited and in their own words. You should see another set each time you refresh this page in your browser. You can also see fewer at a time or all of them.

"BTW, you all are great!! (Although I am a support provider myself, I have encountered (much too often) less than satisfactory support from other various vendors, etc.)" --J. H., January, 2000, re: support

"You guys are super...Best service I've ever received." --A. L., April, 2000, re: support

"Have just used your product to help assemble a catalog with over 34,000 prices in it. Thank you! Price updates which would take a week were reduced to less than an hour." --G. P., April, 1999, re: Xcatalog

"I have tried the software and linked it with Filemaker and I am very impressed. It is one of the best pieces of software I have bought." --Stephen Gill, UK, March, 2001, re: Xcatalog

"Thank you for your excellent help last, updating to the 4.11 beta helped. ... I love my Xdata." --F. S. von B., June, 2000, re: support

"Six years ago I stumbled across XData, which was then in version 2.5. Since then I've sold over a million dollars in products using XData to make them. In the last six years I've made tens of thousands of pages of documents using XData, and no matter how complicated I make them, it runs flawlessly, every time. "This is never going to work," I say to myself. Then I click on the buttons, and XData runs so fast it's amazing. Best of all, it's not that hard to do. I'm no techie, just a liberal arts major from a state university. If I can use this software, anyone can use it. At $400 XData is one of the world's great bargains. " --William Spencer, Apr, 2002, re: Xdata

"Thanks for all your effort and jet response. " --E. K., December, 1999

"Xdata has been a life saver for me and my employer, Con-Way Central Express. Shortly after the attacks on September 11, 2001, Con-Way instituted a policy that required photo IDs for every permanent and supplemental employee, regardless of whether they called on customers. With roughly 9.000 employees (scattered across 25 states and 9 provinces), coming up with an economical and timely solution was a must. We eventually developed a plan that involved using preprinted and perforated blanks for the cards, scanned and digital images, QuarkXPress, Xdata and our Ricoh color copier.

"Had it been necessary for me to key the preliminary data in as well as manually import the images, I don't doubt that the project would have failed miserably. As it was, however, Xdata allowed us to process as many cards a day as we could. This solution ultimately saved CCX at least $100,000 in rollout costs compared to using a traditional badge system and has saved countless hours of work due to automation.

"I can't stress enough that Xdata has paid for itself time and again in the last two and a half years." --Tara Keezer, Con-Way Central Express, May, 2004, re: Xdata

"Woo-hoo! Appears to work perfectly. I'll let you know if anything else shows up. Wish all our software suppliers were as responsive and competent! " --Roy O'R., April, 2002, re: Xcatalog Support

"Thanks again--I hope this project goes through because if your products are as good as your tech support, they rock!" --J. W., March, 2001, re: support

"I'd also like to take a moment to let you know how much I appreciate the responsiveness of your company. It's very refreshing to deal with someone (and the programmer, even) who has enough concern about serving the customer's needs to take time out of his busy day to address questions from even a potential customer. Very refreshing indeed." --D. P., July, 1999

"On a completely different subject, I am curious why Xdata isn't reviewed by the people who are writing articles about variable data printing software. I have used two other applications and have demoed some others and Xdata is my choice by quite a margin. I guess the lack of a slick GUI makes these people think Xdata isn't up to the others but the fact that I can code what I want is what makes Xdata so attractive, and useful, to me. When I read these articles that don't even mention Xdata in passing (!) I feel al ittle smug that someone looking at getting into competition with me may not know about the best application for creating variable data and will spend more time and money than I do working with something other than Xdata." --John Roberds, Oddessy Print, Aug, 2001, re: Xdata

"First I would like to thank you and your peers for your support over the past two months. We have had great success with Xdata and will have continued success in the future." --P. F., October, 2000, re: Xdata

"Our projects usually run anywhere from several hundred to several thousand pages, and we’ve been using Em Software’s InData plug-in to produce our documents for over a year. Last year, InFlow enabled us to produce over 100,000 pages for print. InFlow is rock-solid dependable for us at the production end of our work. Em Software’s support of their products is the best we’ve ever seen." --David Earls, benefitstatement.com, March, 2003, re: InFlow

"Thank you very much for your support, I'll wait for upgrades. Xdata still reamains the brightest jewel in my Xtension folder." --A. del G., May, 2000, re: Xdata

"I have downloaded Xdata 4.x. It works exactly as I hoped. I just wanted to tell (you) that I found excellent the service your company has provided." --D. Z., March, 1999, re: Xdata

"First I want to say I love your product. I am ridiculously excited and happy! I have sweated for hours over Applescripts to format text in Quark, and you have solved my problems!" --E. G., May, 2000, re: Xdata

"The problem has been resolved with C's help. She's very good. I really like the Xcatalog software, too. As I e-mailed her, it's saved days of effort. Very nice application and easy to use. ... I do want to compliment you on customer service--it's outstanding. Thank you very much!" --D. M., July, 2000, re: Xcatalog

"Thanks again for your response--can't do without Xtags!" --J. P., May, 1999, re: Xtags

"BTW... I've been using Xdata since its inception... it's a great product... keep up the good work..." --C. K., May, 2001, re: Xdata

"Your software has been literally the ''glue'' to this entire project and I would like to take this opportunity to thank you for producing such a fine product." --C. N., October, 2000

"I'm working with XCatalog Pro (Windows) latest version and I'm very satisfied. Through ODBC I can contact my Oracle database and it works very well." --F. C., Jul, 2001, re: Xcatalog

"Many, many thanks. ... As before, these products are real life savers for us." --S. P., July, 2000

"Love Xdata. Have used to convert 2 Filemaker date files to Quark 600 page catalog. " --J. G., March, 2002, re: Xdata

"Besides this little problem, I'd like to tell you that your Xdata is absolutely great." --S. B., May, 1999, re: Xdata

"I can't thank you enough. You guys are so on the j.o.b. with help right there!" --N. D., January, 2001, re: support

"PS - Your tech support has always been excellent. Nice to know that an excellent product is backed up with excellent tech support. Thanks, again." --R. B., January, 2000, re: support

"Thank you guys so much for the swap! Your tech support and sales people are tops! Very helpful and not just courteous--friendly! Great product too." --D. A., January, 2001

"That was quick. Our company couldn't function without your software." --B B., Dec, 2001, re: Xdata

"Once again, we're printing our giant, annual Eating & Drinking Guide, and we wouldn't be able to do it so efficiently without your products. " --S. P., Jul, 2001, re: Xcatalog

"That was it, thanks a lot. FYI our company is regularly using Xdata to publish (magazine 1) and (magazine 2) and are very happy with it." --G. Y., April, 2000, re: Xdata

"... your software is easily the most appreciated thing to appear in our office on the practical work front for a long time. We've been hand formating massive amounts of text for the last five and a half years. Xdata will probably save us 20+ man-hours a month, and that's just time, it doesn't include the frustration and boredom factors! ... Don't think that your efforts are unappreciated, I thought originally that $350 was expensive for just an extension. Then I wrote a simple prototype and watched seven hundred records format themselves in under a minute, it used to take 1 1/2 days by hand, and I realised it was the best $350 I'd spent this year. It's definitely whizzy for us!!!" --S. D., May, 2000, re: Xdata

"I must say that despite the delay, you (saleswoman) have been an excellent representative for Em Software; you have been most courteous and very professional, and I appreciate the time and effort you spared to keep me informed of what was happening." --J., February, 1999, re: sales

"Thanks for a great product." --J. S., Sep, 2001, re: Xdata

"And it all works beautifully! Thanks very much for your support." --S. S., May, 2000, re: support

"Xtags 2.0 was brilliant; I am looking forward to using the new version. I recommend your software whenever the issue of needing to import formatted copy arises." --G. M., May, 1999, re: Xtags

"I own your Xcatalog product and have been thoroughly delighted with it." --Cherie K., March, 2002, re: Xcatalog

"One of the best product introduction manuals I've had the pleasure of using. Looks like Xtags will do everything we need." --J. F., June, 1999, re: Xtags

"Thanks and compliments to you and your staff for prompt and worthy assistance. It is a pleasure dealing with your company." --M. R., March, 2000, re: support

"Thanks for these responses and ideas. On the whole, I think the Xtags and Xcatalog tools are great, as in quite powerful." --J. N., Nov, 2001, re: Xtags

"I would just like to forward my thanks for your speedy and efficient response to my request. I must also say that I have never had this kind of response and help from any other software company we have dealt with to date. We hope to do more business with yourself and your company in the future." --A. O., May, 2001, re: support

"I would like to express my personal satisfaction with the Xdata product. IT WORKS! In these days of hacks and slack code in the software industry, it's really nice to work with software that does what it says it does. Thank you for making such an excellent product!" --Max Dearing, March, 2002, re: Xdata

"Boy, talk about great customer service/tech support! Thank you." --G. S., September, 2000, re: support

"I have worked with all of these softwares for about 5 years now and I can honestly say, there is no way that I would even consider having Quark without Xtags. I work for a composition house that specializes in typesetting books and journals and also specializes in the most up-to-date electronic needs of our customers. ...

I have used your software to its fullest extent (except the macro thing--haven't quite gotten my hands around that one yet), and it is truly a revolutionary software for serious book composition Quark users.

Thanks for being there! And PLEASE be there for a LONG time!" --John Ferguson, Jun, 2001, re: Xtags

"Thank you. You have made my life a lot easier. I've got a client breathing down my neck wanting to see a proof yesterday and with {company} dissolving I was a little nervous on how to solve this." --D. B., Sep, 2001, re: Xdata

"I still love Xtags, it's a great tool!" --Will L., May, 2002, re: Xtags

"Thanks so much for your help on an issue that wasn't your problem!" --K. L., February 2001, re: support

"Thank you for your fast response. ... Let me say that we are VERY pleased with your product." --J. B., May, 2000, re: support

"I have to say that for the money this is so far an amazing application. Having done documentation and packaging design for a start-up company, I have to say I am totally impressed with the software and documentation. Also, people I have talked to (even (Em Software competitor) people) have mentioned your name and spoken very highly of you." --J. V., July, 1999, re: Xdata

"I just wanna thank you for a fast and precise answer. It was exactly the solution I was looking for. You've got an excellent product and what's more, you've apparently got an excellent support for it too." --M. W., December, 1999

News
•	InDesign CS 2 plug-in betas continuing, now with Mac OS versions
•	Mailing lists are back
•	Xtags for InDesign 3.0.1 beta 2 available
•	InCatalog 2/3.2.2 beta 3 released
•	Xtags for QuarkXPress 4/6.2.2 beta 2 available
•	Xcatalog and Xcatalog Pro 4/6.2.2 beta 1 available
	(more...)